Privacy Policy

This policy explains, in plain language, what personal information Global Business Flights collects, why we need it, who we share it with and the choices you have. It applies to our website, globalbusinessflights.com, and to the quotes and bookings we handle for you by phone, email or online.

Who we are

Global Business Flights is an independent travel agency based at 2331 Riviera Dr, Miramar, Florida 33023, USA. We help travelers find and book business and first class flights. When this policy says “we”, “us” or “our”, it means Global Business Flights.

What we collect

We only ask for what we need to quote and book your trip. Depending on how you use our service, this can include:

• Contact details: your name, phone number and email address.
• Trip details: where and when you want to fly, cabin, number of travelers and any preferences you share with us.
• Traveler details needed to ticket: full names as shown on passports, dates of birth, gender, passport or ID details where the airline or destination requires them, frequent flyer numbers, meal and seating requests.
• Payment details: card or billing information you give us to pay for a booking you have approved.
• Messages and calls: records of emails, forms and conversations with our team, kept so we can follow up on your trip.
• Website information: basic technical data such as your browser type, device, pages viewed and the approximate location given by your IP address, collected through cookies and similar tools.

If you book for other people, please make sure they are happy for you to share their details with us for the trip.

How we use your information

• To prepare quotes, compare fares and answer your questions.
• To book, ticket and manage your flights, including changes, cancellations and refunds.
• To take payment for bookings you have authorized.
• To contact you about your trip, such as confirmations, schedule changes and reminders.
• To send occasional offers, only where you have agreed to hear from us. You can opt out at any time.
• To keep our website working, secure and easy to use, and to understand which pages are helpful.
• To meet our legal, accounting and tax obligations and to prevent fraud.

Who we share it with

We never sell your personal information. We only share it when it is needed to deliver your trip or run our business:

• Airlines and travel suppliers that provide the services you book. They use your details under their own privacy policies and may be required by law to share passenger data with border and security authorities.
• Booking systems and payment providers we use to reserve seats, issue tickets and process payments.
• Service providers that help us run our business, such as website hosting, email and phone services. They may only use your information to provide their service to us.
• Authorities, when the law requires it, or to protect our customers, our business or others from fraud or harm.

Cookies and website analytics

Our website uses cookies and similar technologies to remember your choices, keep the site secure and measure how it is used, and may use them to show relevant advertising.

We use Google Analytics, a service provided by Google, to understand how visitors find and use our website: for example which pages are viewed, how long a visit lasts, which ad or website brought you here and whether an enquiry was sent or our phone number was tapped. Google Analytics uses cookies to collect this information in a way that does not give us your name, email address or phone number. You can read how Google uses this data at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics opt-out browser add-on.

You can also block or delete cookies in your browser settings. Some parts of the site, such as the quote form, may not work properly without them.

Emails and text messages

If you give us your phone number or email address, we will use them to contact you about your quote or booking. We will only send marketing messages if you have agreed to receive them. Every marketing email includes a way to unsubscribe, and you can also ask us to stop by calling or emailing us.

How long we keep it

We keep booking records for as long as we need them to support your trip and to meet legal, tax and accounting requirements. Enquiries that do not lead to a booking are kept for a shorter period and then deleted or anonymized.

How we protect it

Our website uses an encrypted (HTTPS) connection, access to customer records is limited to staff who need it, and we work with established providers for hosting, booking and payments. No method of sending or storing data is completely risk-free, so please do not send full card numbers by ordinary email. Call us and we will take them securely over the phone.

Your choices and rights

You can ask us to:

• show you the personal information we hold about you;
• correct anything that is wrong or out of date;
• delete your information, where we are not required to keep it;
• stop sending you marketing messages.

Depending on where you live, for example in California, the European Union or the United Kingdom, you may have additional rights under local law. To make a request, email info@globalbusinessflights.com or call +1-850-502-5028. We may need to confirm your identity first, and we will not treat you differently for using your rights.

Travelers outside the United States

We are based in the United States, so your information will be handled in the US. To complete your trip, it may also be shared with airlines and suppliers in other countries that have different data protection laws.

Children

Our website is meant for adults. We collect information about children only when a parent or guardian provides it so that we can book the child’s travel.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its “last updated” date. If we make an important change, we will make it clear on our website.